Legal
Refund policy.
Effective date: [Effective date — set when these pages are approved]
1. Whether refunds are available
Iron Katia's exact refund policy — whether refunds are offered at all, and under what circumstances — is [Refund window in days — to be confirmed]. This page will state the confirmed policy once it is set; until then, ask Katia directly before purchasing if a refund matters to your decision.
2. Request deadline
Where a refund window applies, requests must be made within that window from your purchase date. Requests made after the window closes are not eligible.
3. Partially used periods
For a subscription plan cancelled partway through a billing period, Iron Katia's treatment of the unused portion (prorated refund vs. access continuing until period end) is [Refund window in days — to be confirmed].
4. Digital programs already delivered
Once a personalized training or nutrition program has been built and delivered to you, it represents work already completed. Refund eligibility after delivery is [Refund window in days — to be confirmed].
5. Private PT bookings
Live Private Virtual PT sessions that have already taken place are not eligible for a refund. Cancelling or rescheduling a booked session ahead of time should be arranged directly with Katia on WhatsApp as far in advance as possible.
6. How to request a refund
Message Katia on WhatsApp (+1 971 265 8410) with your name, the plan purchased, and the reason for your request.